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Keep pieces pristine in climate-controlled storage, protected from humidity, mould, light, heat, dust, odours and pests.
Organise effortlessly. Plan outfits. Get items delivered when you need, as soon as next-day. Switch and rotate items with ease.
A detailed condition report shows you what needs attention. Request dry cleaning and repairs when needed.
A detailed condition report shows you what needs attention. Request dry cleaning and repairs when needed.
Keep pieces pristine in climate-controlled storage, protected from humidity, mould, light, heat, dust, odours and pests.
Organise effortlessly. Plan outfits. Get items delivered when you need, as soon as next-day. Switch and rotate items with ease.
A detailed condition report shows you what needs attention. Request dry cleaning and repairs when needed.
Keep pieces pristine in climate-controlled storage, protected from humidity, mould, light, heat, dust, odours and pests.
Organise effortlessly. Plan outfits. Get items delivered when you need, as soon as next-day. Switch and rotate items with ease.
A detailed condition report shows you what needs attention. Request dry cleaning and repairs when needed.
Your clothes are important to us, and we maintain the highest professional standards when inspecting and transporting your items.
The PAKT 'clean room' provides a pristine environment in which to store your clothes. We permanently maintain our facility at a temperature of 19-21ºC with 50-60% humidity. We also have a dedicated fur storage room where we keep the temperature at 13-18ºC. Meanwhile, the air is filtered every two hours, removing dust, odour, allergens and mould down to 3 microns in size.
PAKT's facilities also include UVC light sterilisation, ecological pest control, individual garment bags and an access-limiting security system. We designed our storage facility to provide the best possible environment for your clothes.
We handle your clothes and accessories with the utmost care and respect, ensuring they arrive at our facility safely.
A white-gloved valet will collect your items and transport them to our facility in garment bags. Once there, we individually inspect, photograph, and prepare a condition report for every item. Your clothes will be in quarantine for a brief period of time while we assess their suitability for storage in the PAKT 'clean room'. We then select the most appropriate storage bags, boxes and packing materials to look after your clothes in the best possible way. All items pass through UVC light sterilisation before storage in the PAKT 'clean room'.
You can log in to your account and create a delivery appointment in four simple steps by clicking 'Book Delivery':
1. Select the address we will be delivering to, or add a new address
2. Add items from your wardrobe to your delivery list
3. Choose any additional services you require
4. Choose your preferred delivery date and time
Once our Customer Service Team receives your request, we will send you an acknowledgement. A PAKT team member will be in touch by email or telephone to confirm your delivery.
A white-glove PAKT valet will pack and collect items from your address.
PAKT handles the rest for you: price research, photography, descriptions, sales negotiations and shipping.
Payment will be transferred directly to you after your item is sold.
Payment will be transferred directly to you after your item is sold.
A white-glove PAKT valet will pack and collect items from your address.
PAKT handles the rest for you: price research, photography, descriptions, sales negotiations and shipping.
Payment will be transferred directly to you after your item is sold.
A white-glove PAKT valet will pack and collect items from your address.
PAKT handles the rest for you: price research, photography, descriptions, sales negotiations and shipping.
Payment will be transferred directly to you after your item is sold.
We accept designer clothing, shoes, handbags, accessories, watches and jewellery, as well as rare, luxury, vintage pieces. As long as the pieces are in excellent condition, we are delighted to accept them.
Our top selling brands include Hermes, Chanel, Gucci, Louis Vuitton, Celine, Dior, Prada, Balenciaga, Balmain, Saint Laurent, Versace and Christian Louboutin.
Please contact us for further details.
Ideally, yes. However, we do accept certain items with light signs of wear or a minor defect. Each accepted item is categorised as Never Worn, Very Good and Good.
Never Worn: No signs of use or any defects. With original tags, box and dust bag.
Very Good: Light signs of use. No modifications, tear or holes, discolouration. No visible stains and light pilling is accepted.
Good: Moderate signs of use. No modifications, tear or holes, discolouration. Minor stains (no larger than dime size) and pilling is accepted.
We do not accept pieces with any of the flaws listed below:
Apparel
Missing brand labels
Altered, stretched or shrunk
Heavy pilling
Splitting seams
Larger than dime-size stains
Prominent tears
Missing or broken zippers or buttons
Leather Goods & Shoes
Prominent discoloration
Broken buckles, zippers or heels
Rips, tears or splitting seams
Excessive scuffing or scratching
Jewellery & Watches
Missing gemstones
Severe metal scratching or dents
Damage to watch functionality
Noticeable oxidation
Our goal is to help you monetise your wardrobe in the best way possible. We aim to sell your items at the highest price the market will accept. We consider brand resale value, item condition, market trends and rarity to help determine the best price for your items.
The price at which we list your item will always be approved by you. In the event that we are unable to agree on a price, your item will be returned to you.
Our goal is to help you sell within 3 months. Items in great demand may sell within hours of being listed while items with high prices may take more than 3 months and only begin to receive offers after the price is discounted. Seasonality will also influence sales.
Collections are free for a minimum of 10 items. Upon the sale of your item, we charge a commission based on the final selling price of your item. We do not charge a storage fee while your items are being sold. Delivery charges may apply if we need to return items to you.
Please contact us for further details.
Once the sale is confirmed and after the buyer’s 14 day return window has lapsed, we will transfer the sales proceeds to your bank account at the end of the month, if not more frequently for higher price items. You can choose to be paid in money or PAKT credits.